Whatever you use the Internet for it is vital that you take a few basic steps to ensure that your computer is protected against the latest threats. Just as you protect your house with locks on windows and doors and maybe also a burglar alarm, it is essential that you protect your computer by using up-to-date anti-virus software, doing regular scans of your computer to check for viruses, installing a personal firewall as well as the latest security updates for your web browser and operating system.
The three essential steps to protect your computer are:
- Use anti-virus software and keep it up-to-date on a regular basis.
- Install and learn how to use a personal firewall.
- Download the latest security updates (or patches) for your web browser and operating system
Email Security - Phishing/scam emails
Occasionally, bogus e-mails are used in an attempt to extract personal banking details from you. These emails typically urge you to click on a link that takes you to a fake website that looks identical to the one you would expect to see. We will never send you an email asking you to verify your secure online banking details such as card or account details, pin numbers, passwords or security details. If you are suspicious in any way whether an email is genuine, don’t click the link. Delete the email from your computer, if you have anti-virus software on your computer then run it to check for infections. Do not forward it onto anyone else. If you are worried that you have received a scam email please contact - firstname.lastname@example.org
Never enter the Airdrie Savings Bank internet banking site via a link from an email, always enter the address into the browser yourself.
It’s easy to protect yourself online if you follow these simple steps:-
1. Never divulge your sign on information (e.g. password, security questions, etc.)
N.B. Airdrie Savings Bank will never ask for your full password. If you are asked for your full password please leave the site immediately.
2. Never respond to an email that asks for your confidential or personal security information
3. Install and maintain anti-virus software
4. Install and activate a Personal Firewall
5. Keep your computer software up to date
Once you have logged in to our site, please remember to click the ‘logout’ tab when you are finished. This will ensure you are properly and securely logged out. If you are using a PC which could be used by someone else (e.g. an internet cafe) we also recommend you close your Internet browser. Please also note that for security reasons the ‘back’ button should not be used on Airdrie Savings Bank’s internet banking site. Attempting to do this may result in you being logged out.
If you login and your PC is inactive for 10 minutes, you will be automatically logged out. This is a security measure put in place to help protect your financial information in case you accidentally leave your PC unattended, especially in a public place e.g. work or an internet cafe.